Playamo Casino Review – The Dawn of Digital

Complete Review of Playamo Bitcoin Casino

Table of Contents

1. The Basics: What When & Where
2. Pros & Cons: Perks & Potential Deal Breakers
3. Ownership, License & Accountability
4. Gaming Software & Compatibility
5. Playamo Casino Game Variety
6. New Player Bonuses & Promotions
7. Deposits, Withdrawals & Limits
8. Customer Support Quality

The Basics – What, When & Where

Let’s start with some basic info about Playamo Casino. This section details information about the website’s owner/operator, licensing info, regional player acceptance, and other important details you need to know.

Playamo Review of Perks & Potential Deal Breakers

Next up is our basic list of pros and cons. This section should give you a good idea of what draws iGamers to Playamo Casino, as well as what could potentially drive them away.

You’ll notice the cons section is really short, which is a big plus, but it does contain one major item of discontent. Depositing in crypto currency awards no bonus. Bitcoin casinos are generally known for their superior generosity in bonuses, so that’s a big one.

If you like the pros and don’t mind the cons, continue to the sections below, where we go into much greater detail on each of the crypto casino’s notable qualities and features. 

Ownership, License & Accountability

Before we move on, you need to understand something about crypto casino accountability. Licensing and regulation is an area of contention for all Bitcoin gambling sites. Crypto currencies, by nature, are decentralized, therefore cannot be regulated by any government. Any online casino that prioritizes Bitcoin gaming suffers the same label. The difference is, we want crypto to be free of government scrutiny, but we want our iGaming to be authorized and licensed by some great, higher power that will keep us, as players, safe from harm. Unfortunately, you can’t have it both ways. So instead, we must judge Playamo Casino by its reputation, longevity, and track record for transparent accountability.

That being said, here comes some technical info about the operation…

Playamo is owned and operated by Dama N.V. It is established under the laws of Curacao, registered under the number 152125, and located at Julianaplein 36, Willemstad, Curaçao. The operation is licensed and regulated by Antillephone N.V. under license number 8048/JAZ2020-013. Playamo’s servers are situated in the office of Dama N.V. subsidiary, Strukin, N.V., located at Pavlov Nirvana & Aipeias, 4, Alpha Tower, Floor 1, Flat 11, 3021, Limassol, Cyprus. Strukin N.V. is a registered company of Cyrpus, with reg. no. HE 407624. All payments processed through Dama N.V. are facilitated by Paysafe Holdings UK, parent company of Paysafecard, Neteller, Skrill, and other universally respected prepaid and eWallet payment solutions. 

A Note About Curacao Licensure

Being “licensed” in Curacao doesn’t mean much to experienced iGamers. The Curacao eGaming Authority does not stand behind players. In other words, if something goes wrong – if a player has a complaint – there’s no government authority to turn to for help. On the bright side, Playamo has an excellent reputation for customer satisfaction. There are some complaints on watchdog forums, but if you take the time to read the extent of them, not one turned out to be Playamo’s fault. It’s usually a KYC issue, or a breach of bonus terms on the player’s part, that caused the issue.

Since its launch in 2016, Playamo Casino has proven time and again that it follows the same policies, procedures, and terms of Europe’s most respected operators. While it’s true that its Curacao license means little, its reputation and transparency speaks for itself. 

Gaming Software & Compatibility

Playamo Casino is an iGaming website for the modern age. It’s been developed in HTML5 for seamless optimization with all major devices, operating systems, and browsers. Any modestly equipped desktop, laptop, smartphone or tablet can run the website. There is no need to download any casino client or mobile app.

The games are powered by a mish-mash of software brands, all compiled onto a single platform. Most notable is the presence of the SoftSwiss portfolio. SoftSwiss is partnered with the largest iGaming software companies in the world. Playamo’s employment of SoftSwiss gives the casino the ability to handpick which developer’s games they want to offer on their website. We’re talking about major players in the iGaming industry like Microgaming, NetEnt, Play’n Go, Yggdrasil, and world-class live dealer studio, Evolution Gaming.

Access to these portfolios is limited, however, by a player’s location. The following software brands are those whose games are available to Canadian players.

Software Supported by Playamo Canada (A-Z)

Casino Game Variety

If you noted the length of the software list above, you won’t be surprised to hear that Playamo offers thousands upon thousands of online casino games – by their own account, more than 3,500 in all. But again, the variety is truncated by the region in which you live. We dug extra deep to see not only how many games are available to Canadian players, but how many are available to Canadians depositing in crypto currency (since there is a palpable difference between fiat and crypto casino games).

At Playamo, the crypto-compatible variety falls under a specific category labeled Bitcoin Games. At the time of writing, we counted a grand total of 1,094 Bitcoin games.

As with any online casino, the vast majority of these titles are slot machines – over 1,000 of them. That’s a big number – great news for slots lovers – but still leaves a lot of room for table games and extras. What you won’t find (as noted in our Cons section above) are any video poker games; an odd disappointment, in our opinion.

Live from a Casino Studio Not-So Near You

What is impressive is the range of live dealer casino games. Playamo employs all the great live casino studios – Evolution Gaming, Pragmatic Play Live, Absolute Live Gaming, Lucky Streak and others. Combined, these studios support more than 175 live tables. Live blackjack, roulette and baccarat make up the majority of these tables, plus a few game-show style options like Dream Catcher, Crazy Time, Lightning Dice and Football Studio.

Outside of the live casino realm, there are about a dozen different ways to play blackjack; not just the standard varieties, but other fun titles like Double Exposure, Pontoon and Multi-Hand Pro. Roulette comes in all shapes sizes, with double wheels, auto games, speed games, and every educated gambler’s favorite, French roulette, featuring the La Partage rule.

Other table games include multiple variants of baccarat, casino hold’em, 3-hand casino hold’em, turbo poker, triple edge poker, pai gow poker, aces and faces, magic poker, trey poker, oasis poker, three cards, American Poker V, Caribbean poker, Caribbean stud poker, Caribbean beach poker, and Texas hold’em poker.

Playamo Casino Bonuses & Promotions

Here’s where Playamo Casino loses a lot of potential Bitcoin gamers. They offer some great incentives for new and existing players, but only for those depositing in a fiat currency. Their crypto gamers are left in the dust. There are no deposit bonuses for crypto users.

Scroll through the terms and conditions of any bonus offer, and you’ll eventually come across this line of text: “All bonuses are not available for BTC, BCH, DOGE, LTC, ETH, USDT.”

New players depositing cash money are eligible for the following:

First Deposit Bonus – 100% up to $500 + 100 Free Spins

Make your first deposit in CA$, and you’re eligible to receive a 100% match bonus worth up to $500. The minimum qualifying deposit is $25, with a max bonus match of $500 (i.e. deposit $500, get $500, start with $1,000). The 100 Free Spins are delivered in increments of 20 spins per day for the next 5 days.

Players must use the Bonus Code FIRSTDEP when depositing to receive the bonus. Wagering requirements are 50x the deposit+bonus before requesting a withdrawal. The maximum withdrawable winnings from the bonus is CA$10,000. Some games are not eligible for gameplay with bonus credits. See the Playamo bonus terms and conditions for complete details.

Second Deposit Bonus – 50% up to $1,000 + 50 Free Spins

Make your second deposit in CA$, and you’re eligible to receive a 50% match bonus worth up to $1,000. The minimum qualifying deposit is $25, with a max bonus match of $1,000 (i.e. deposit $2,000, get $1,000, start with $3,000). The 100 Free Spins are delivered in increments of 50 spins per day for 2 days.

Players must use the Bonus Code SECONDDEP when depositing to receive the bonus. 50x wagering requirements must be completed on the bonus and free spins before requesting a withdrawal. The maximum withdrawable winnings from the bonus is CA$10,000. Some games are not eligible for gameplay with bonus credits. See the Playamo bonus terms and conditions for complete details.

High Roller Bonus – 50% up to $3,000

Make your second deposit of at least CA$1,500, and you’re eligible to receive a 50% match bonus worth up to $3,000. The minimum qualifying deposit is $1,500, with a max bonus match of $3,000 (i.e. deposit $6,000, get $3,000, start with $9,000).

Players must use the Bonus Code HIGHROLLER when depositing to receive the bonus. 50x wagering requirements must be completed on the bonus and free spins before requesting a withdrawal. The maximum withdrawable winnings from the bonus is CA$10,000. Some games are not eligible for gameplay with bonus credits. See the Playamo bonus terms and conditions for complete details.

Weekly Free Spins Promo

Every Monday, you can earn an additional 20, 50 or 100 free spins by reloading your account balance with a deposit. The number of free spins awarded varies by the size of the reload deposit. At time of writing, only the Arcane Reel Chaos and Gold Canyon slots are eligible for promotional free spins.

$20 for 20 Free Spins: Make any CAD deposit of $20-$49 to receive 20 free spins on the Arcane Reel Chaos or Gold Canyon slots.

$50 for 50 Free Spins: Make any CAD deposit of $50-$99 to receive 20 free spins on the Arcane Reel Chaos or Gold Canyon slots.

$100 for 100 Free Spins: Make any CAD deposit of $100 or more to receive 100 free spins on Arcane Reel Chaos or Gold Canyon slots.

Playamo Payments – Deposits, Withdrawals & Limits

And now for Playamo’s shining achievement – their banking section. Members of the online casino are able to make deposits and request withdrawals in most major fiat currencies, as well as a few of the world’s most popular crypto currencies. Let’s have a closer look…

Fiat Currencies: AUD, BRL, CAD, CZK, EUR, HUF, INR, JPY, NOK, NZD, PLN, USD,  ZAR

Crypto Currencies: BTC, BCH, DOGE, LTC, ETH, USDT

Now, we’ll take a look at all the different ways to deposit, and what players can expect when doing so, including the average wait time and min/max deposit limits for each. We’ll start with the fiat deposit options, then move on to cryptos.

Fiat Deposit Options

The following traditional (fiat) payment options are available for depositing at Playamo Casino. Note that all cash values are listed in CAD.

Payment	Type	Time	Min./Max	Cost
Visa	Credit/Debit	Instant	$20 – $6k	Free
MasterCard	Credit/Debit	Instant	$20 – $6k	Free
Maestro	Credit/Debit	Instant	$20 – $6k	Free
Interac	E Transfer	Instant	$20 – $6k	Free
iDebit	Online Banking	Instant	$20 – $6k	Free
Rapid Transfer	Online Banking	Instant	$20 – $4k	Free
EcoPayz	Prepaid Card	Instant	$20 – $6k	Free
InstaDebit	Prepaid Card	Instant	$20 – $200	Free
NeoSurf	Prepaid Card	Instant	$20 – $10k	Free
PaysafeCard	Prepaid Card	Instant	$20 – $1k	Free
AstroPay	E Wallet	Instant	$10 – $500	Free
MiFinity	E Wallet	Instant	$20 – $2k	Free
Neteller	E Wallet	Instant	$10 – $4k	Free
Skrill	E Wallet	Instant	$10 – $10k	Free
SticPay	E Wallet	Instant	$20 – $3k	Free
UPayCard	E Wallet	Instant	$20 – $4k	Free
Venus Point	E Wallet	Instant	$10 – $4k	Free
Zimpler	E Wallet	Instant	$10 – $4k	Free
ZotaPay	E Wallet	Instant	$10 – $5k	Free

Crypto Deposit Options

Payment	Abbr.	Time	Minimum	Cost
Bitcoin	BTC	10min-24hr	0.001 BTC	Free
Bitcoin Cash	BCH	10min-24hr	0.01 BCH	Free
Ethereum	ETH	10min-24hr	0.01 ETH	Free
Dogecoin	DOGE	10min-24hr	1500 DOGE	Free
Litecoin	LTC	10min-24hr	0.1 LTC	Free
Tether	USDT	10min-24hr	10 USDT	Free

Fiat Withdrawals Options

The list of Playamo casino withdrawal options looks very similar to the deposit methods list, but not exactly. The following withdrawal methods are available. Note that all cash values are listed in CAD.

Payment	Type	Time	Min./Max	Cost
Visa	Credit/Debit	1-3 Days	$25 – $6k	Free
MasterCard	Credit/Debit	1-3 Days	$25 – $6k	Free
Interac	Online Banking	1-3 Days	$100 – $4k	Free
iDebit	Online Banking	Instant	$25 – $6k	Free
InstaDebit	Online Banking	Instant	$25 – $4k	Free
PaysafeCard	Prepaid Card	Instant	$10 – $250	Free
EcoPayz	Prepaid Card	Instant	$25 – $6k	Free
MiFinity	E Wallet	Instant	$20 – $2k	Free
Bank Transfer	Wire Transfer	I1-5 Days	$500 – $4k	Free
Bank Transfer International	Wire Transfer	I1-5 Days	$500 – $4k	Free

Crypto Withdrawal Options

Here are all the important details on crypto currency deposits. Note that all crypto currencies have a minimum deposit amount, but no maximum limit applied. Also, please be aware that the time it takes for a withdrawal to process depends on two factors. First, the casino must approve the request, which can take anywhere from 10 minutes to 12 hours. Then, the transaction must be be recorded on the blockchain. Depending on the crypto you’re using, that can take anywhere from a few seconds, up to 12 hours. Therefore, we’ve listed the total withdrawal time at anywhere from 10 minutes up to 24 hours.

Payment	Abbr.	Time	Minimum	Cost
Bitcoin	BTC	10min-24hr	0.001 – 2.0 BTC	Free
Bitcoin Cash	BCH	10min-24hr	0.01 – 5.0 BCH	Free
Ethereum	ETH	10min-24hr	0.01 – 5.0 ETH	Free
Dogecoin	DOGE	10min-24hr	1500 – 700k DOGE	Free
Litecoin	LTC	10min-24hr	0.1 – 30 LTC	Free
Tether	USDT	10min-24hr	20 – 4k  USDT	Free

Customer Support Quality

A good customer support team is critical. As players, we hope we never have to contact support, but if we do, knowing that a knowledgeable and friendly agent is going to be there to reliably solve the issue means everything. Playamo Casino delivers in that department. Live chat and email support are available 24/7. When requesting a live chat, if all reps are busy, players are put in a queue that displays the length of the line, and an expected wait time. We’ve never experienced any unreasonable wait, and the queue is almost always 1. Email support averages 1-2 hours response time, and the reps seem to have a good grasp on all aspects of Playamo services.

The only downside is that live chat and email are the only support options. Anyone who prefers a toll-free voice chat on the telephone will be disappointed. In the greater scheme of Bitcoin casino review pros and cons, that’s not so bad.