30 Oct

Uncensored Royal Vegas Canada Review

Royal Vegas Canada Review

In today’s Royal Vegas Canada review, we’ll take an in-depth, uncensored and unbiased look at one of the oldest operators in the online and mobile casino business. This Canadian-facing operator has maintained a solid reputation for customer satisfaction for nearly two decades.

Royal Vegas Canada Review

This review will focus on all of the most important aspects for both novice and veteran players. We’ll talk a bit about Royal Vegas Casino’s extensive history, before getting into the finer minutiae, like software and games, security measures, payment methods and efficiency of customer support.

History of Royal Vegas Casino

The online casino is among the oldest operators in the iGaming industry, launched in 2000. Royal Vegas is the flagship brand of the Fortune Lounge Group, which owns and operates a total of 12 highly reputable online casino websites. The operator is licensed and regulated by the Malta Gaming Authority.

Throughout the years, Royal Vegas and the Fortune Lounge Group have been celebrated for hosting major tournament competitions and promotions. Fortune Lounge is the home of the world-famous International Slots League ($40k weekly slots tournaments). A monthly promotional campaign is designed to benefit players of all skill levels and bankroll sizes with opportunities to win everything from bonuses and free spins, to cruise ship vacations.

Software & Game Variety

Royal Vegas Canada SoftwareRoyal Vegas is powered by two of the most respected iGaming software companies in the world, Microgaming and Evolution Gaming.

With roots dating back to 1994, Microgaming provides more than 600 desktop and mobile casino games in its instant-play software package. The downloadable client has around 900 to choose from. These include a plethora of slot machines, all of the most popular table games and video poker titles, as well as specialty games like scratch cards, skill games and arcades.

Microgaming is the esteemed developer of the Mega Moolah progressive jackpot slot, known as the ‘millionaire maker’. Mega Moolah is available in multiple slot themes, and optimized for all platforms. Its minimum $1 million jackpot pays an average of more than $5 million every 10 weeks.

Microgaming’s software is tested monthly by independent auditing firm, eCOGRA, which certifies the fairness of all games. The results are regularly posted on the bottom of the Royal Vegas Casino website, under the icon, “eCOGRA Safe & Fair”.

Evolution Gaming’s role at Royal Vegas Canada is supplying live casino games. The software is impeccable, having won EGR’s Live Casino Supplier of the Year award for the last 8 years straight. Live dealer games include blackjack, roulette, 3 card poker, casino hold’em and the award-winning Live Dream Catcher wheel game.


The online casino abides by the strict regulatory guidelines of the European Union in regards to safeguarding the personal and financial information of their players. All sensitive data transfers and monetary transactions are protected by 128-SSL digital encryption. This is the same SSL encryption technology government banks employee.

Payment Methods

Royal Vegas Casino provides its global members with 40 optional payment methods for depositing, 17 of which are eligible for withdrawals. For Canadian customers, the fastest and most trusted banking methods—which can be facilitated in CAD—include Visa, Skrill, iDebit, eCheck and Direct Bank Transfer.

Customer Support

This is a crucial portion of any review. As players, we hope to never need assistance, but if we do, it’s important to know that a friendly and capable staff is available at all times. Royal Vegas provides customer support 24/7/365 vial live chat, Skype, WhatsApp, email and toll-free telephone. Support is available in multiple languages, including English, Finnish, French, German, Greek, Italian, Japanese, Norwegian, Portuguese, Spanish and Swedish.

In preparation for this segment of the Royal Vegas Canada review, I spent some time testing out each of the customer support options. I started by sending out an email, since this is usually the slowest method. That proved to be true. It took 2 hours to get the first response, which was nothing but them confirming what online casino I was referring to. I found this annoying, because I sent the email directly from the Royal Vegas website. After another 7 hours, I got a real answer. I asked specifically which of their banking methods are eligible for Canadian customers (see Payment Methods above).

Then I tried live chat support, as well as Skype support, at three different times throughout the day/night. I always found an operator on hand to assist. I also called into the toll-free support line for Canadians (1-866-745-2416), and was put straight through to an operator.

Every support rep I spoke with was knowledgeable and able to answer any questions I posed. Some were friendlier than others, but none seemed unfriendly; just straight to the point via email and Skype.

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